Phone Consultation:

We offer a free 15 minute phone consultation to see if we’re a good fit for therapy. We ask you to tell us about what’s bringing you to therapy, and then we’ll discuss what we can offer and what the next steps to begin therapy.

Cost for therapy services:

*Please note that EMDR intensives may not be covered by your insurance.

Insurance:

We do not accept insurance and are considered as an out of network provider. We have partnered with Reimbursify to offer FREE concierge services to look up and submit your claims for out-of-network services. You can choose to file your claims after each session using the app/contacting your insurance directly or your therapist can file them on your behalf once a month.  

Verify your benefits here:  https://practitioner.reimbursify.com/verifast?ec=1C0F5E8E2H 

We are a Non-network Certified Tricare Provider, which means that we can file your out of network claims through Humana Military. For Tricare Prime, you’ll need a referral to see a non-network provider. Contact Humana Military & your PCM for more information. 

**Please note that there have been claim processing issues with Tricare that has not be resolved. As of January 1, 2025, Tricare East changed their claim processors from WPS to PGBA and it has caused denial of claims. If you have any questions about this issue, you can contact Humana Military directly.**

Payment:

We accept all major credit cards, HSA (healthcare savings account), and FSA (flexible spending account) as forms of payment. We accept payment directly on our telehealth portal site.

Financial Assistance:

We partner with several organizations that provide partial to full funding for our therapy services. Each organization has its own guidelines and procedures, please visit their website for more information. 

Allay Foundation: https://www.allayfoundation.org/ 

Asian Mental Health Collaborative: https://www.asianmhc.org/therapists/sultana-karim

Centerstone Military Services: https://centerstone.org/military-services/

Loveland Therapy Fund: https://thelovelandfoundation.org/loveland-therapy-fund/

Mental Health Liberation Fund Through Inclusive Therapist: https://mentalhealthliberation.org/bipoc-therapy-fund/

Postpartum Support Virginia’s Shelane’s Fund: https://postpartumva.org/shelanes-fund/

The Boris Lawrence Henson Foundation: https://borislhensonfoundation.org/

The Headstrong Project: https://theheadstrongproject.org/get-help/

Virginia Victim Compensation Fund: https://virginiavictimsfund.org/ 

Good Faith Estimate for Out-of-Network Care:

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. You have the right to receive a Good Faith Estimate with the initial paperwork on the client portal before your appointment. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (800) 368-1019.

Any Other Questions:

If you have any additional questions, please feel free to contact us and review our frequency asked questions.